WHAT can be returned?
- All products are returnable unless they have been damaged by the end-user
WHEN do items need to be returned by?
- Product warranty starts when the product has been shipped and received by the end user.
- Warranty returns are the same as the manufacturer warranty which in general is 90 days.
WHERE do items need to be returned to?
- Contact Amtek and we will advise you where to ship the defective unit
HOW do customers return items?
- Contact Amtek for instructions and we will send you the required information.
SHIPPING / Packaging Material for returns?
- The supplier/manufacturer will provide their own return labels so the customer will not have to incur shipping costs.
- Customers are to use the same packing material provided or similar material.
CREDIT for returns?
- Amtek will provide a credit payment within 30 days for items returned.
- Items damaged due to incorrect packaging will not receive credit.